On-Demand deals are ones you create in real-time based on your immediate business needs.  

Recurring deals are ones you create and approve ahead of time to be posted on a specific and recurring schedule.  Ex: Every Tuesday, you could offer a basic manicure at 3-3:30pm for $15.    

Note:  During the Beta we are only able to fully support Recurring deals.

If you want to create a new deal or make significant changes to an existing deal, please complete the Deal Submission form. If you just want to update the date, time and quantity of an existing deal, email the changes to support@gonow.digital. 

We post deals on the site that are occurring within the next 7days. Deals occurring beyond 7 days will be posted on the 7th day prior to the deal date. Deals will be removed from the site if they are not purchased by the deal close time or when they have been sold out.   

There is no fee to register your business to sell on GoNow.  In lieu of a registration fee, we request promotional vouchers equivalent to in-kind gifts and donations  we can use for marketing, promotions, contests, etc.  

Additionally, for each deal sold, Sellers are charged a 20-30% commission on the sales price.  The % is based on a variety of factors including the % discount you offer on deals, i.e. the steeper the price discount the lower the commission.

Note: We only charge commissions on sold deals.   

 The price you offer on GoNow should include all fees that a customer would normally incur to purchase your deal directly.  While GoNow does not require you discount your price by a specific percentage, we highly recommend that you discount your price as competitively as possible.  We have found the most deeply discounted deals are the most effective in attracting in new customers.

When a buyer purchases your deal, GoNow Support will send an email to the Primary Point of Contact (POC) with the subject line:  Congrats!  You got a GoNow order #XXXX

The body of the email will include the Buyers name, the quantity purchased and the Receipt ID.  The buyer will show their Receipt ID upon arrival.

Note: Be sure to create a reporting system to track each order and communicate up-to-date records with your staff when orders are received to avoid issues and delays when the buyer arrives. 

During the beta, we need a minimum of 2 weeks from the day you submit the deal form to give our team ample time to create and promote the deal for maximum exposure.

Consider these questions relative to your business:

• What days and times each week are you usually slow or have low demand?
• What services or specials do you want to promote or feature?
• What inventory do you have a surplus of that you’d like to move quickly?
• What goods are nearing their expiration date that you’d like to sell and not waste?  

At the end of every calendar month, GoNow will disburse payment based on all orders based on the revenue you earned in the past month (price minus commission and any fees) in the past month.  We will disburse payment according to the method you indicated in your Seller account.  If you ever need to change the payment method you can email us at support@gonow.digital. 

If you need to communicate any info or updates with your Buyer, please complete the Seller Support form as soon as possible or email support@gonow.digital. We will do our best to respond within 3 hours but please allow 24 hours, depending on the nature and urgency of the request.  If you need an immediate response, call 301.679.0119. 

If the customer needs to communicate with you about an order, they will contact GoNow Customer Support, and we will relay the message as soon as possible.  All deals are final, though you can modify the order at your discretion to accommodate a customer’s request.

If you need to cancel an order, complete the Seller Support form as soon as possible or email  support@gonow.digital. We will do our best to respond within 3 hours but please allow 24 hours, depending on the nature and urgency of the request.  If you need an immediate response, call 301.679.0119. 

To deliver the best customer experience, please only cancel an order for unforeseen circumstances. If you cancel an order, the customer will receive a full refund and you may incur a cancellation fee, per the seller agreement terms and conditions.  If the buyer requests a change to their order, please try to accommodate their request as best you can to create a happy customer.

At the completion of your deal, we’d like to hear how it went!  Please complete the Seller Feedback form or contact us at support@gonow.digital to share your experience. Our goal is to provide the best experience for you and our buyers, and we need your input to keep improving!  Thank you!